Refund Policy – Varnika Vastra

Last Updated: 06-12-2025

At Varnika Vastra, we want every customer to be happy with their purchase. If you face any issue, we are here to help.

1. When You Can Get a Refund

You are eligible for a refund only in these cases:

• You received a wrong product

• The product arrived damaged or defective

• We sent the wrong size

• The order was not delivered

Note: Small color differences due to lighting or screen display are not considered defects.

2. How to Request a Refund

To raise a refund request:

• Email us at support@varnikavastra.com within 48 hours of delivery

• Include your order ID and clear photos/video of the issue

Once verified, we will approve your refund.

3. Refund Method

After approval:

• Refund will be credited to your original payment method

• Processing time: 5–7 business days

4. When Refund Is Not Possible

We cannot provide a refund if:

• The product has been used or washed

• Tags, packaging, or product are tampered/damaged

• The item was purchased on sale/discount (only exchange allowed)

• The issue was not reported within 48 hours

5. Order Cancellation

• You may cancel your order before it is shipped

• After dispatch, cancellation is not allowed